The US Postal Service does not offer these locks to builders to preinstall.īuilders must install the mailbox in a USPS-approved location to ensure that it is close enough to the customers and a suitable place for USPS delivery. The USPS will provide the master Arrow lock to unlock the postal mailbox door to make the delivery. Note: all cluster mailboxes ship with three (3) tenant keys per tenant compartment. The property developer, owner, or manager is responsible for providing customers with their tenant keys to access their mailboxes. The USPS regulations prohibit carriers from accepting keys to open private mailboxes. What are the USPS Cluster Mailboxes Regulations?Īccording to USPS regulations, the customer has to ensure that the mailbox is accessible to the postal carrier to facilitate mail delivery. Instead of driving from mailbox to mailbox, the postal carrier can deliver an entire community's mail in one location within minutes.īecause USPS-approved cluster boxes save fuel, delay vehicle depreciation, and save valuable time, they allow the post office to improve its operations and customer service. The cluster mailboxes also have USPS-approved safety features to prevent mail theft.Ĭluster boxes also allow for quick and easy USPS delivery. Each tenant has a unique key that unlocks their mailbox. Delivering mail in a central location benefits both the mailbox owners and the mail service.Ī mail cluster box is generally more secure than traditional roadside mailboxes. The United States Postal Service (USPS) actively encourages installing residential and commercial cluster boxes in the United States to allow mass mail delivery. The Importance of Cluster Mailboxes to USPS The carrier removes it during the next delivery. After unlocking the USPS-approved parcel locker, the key remains in the trapping lock. The resident uses the key to access the package. The carrier then places the locker key in the recipient's box. These CBUs also feature a parcel locker for packages that are too large for the cluster mailboxes. A cluster box unit (CBU) is a communal mailbox that stands on a pedestal and consists of individual mailboxes – one for each customer in the street, subdivision, or complex.
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